Terms of Service

I hereby agree to be bound by each of the terms and conditions contained on this web page. I certify that the information I have entered on this web site is truthful and accurate in all respects and I authorize IBNtel to obtain any bank and/or credit information or other information that IBNtel may deem necessary in order to approve and provide the service(s) requested under this order, or to add additional services to my account.

I understand that for some calling services (like the One Plus Long Distance Service) there may be extra fees charged to my account as detailed in the order form like the monthly Billing Fee of $1.95 if monthly usage is less than $20, as well as possible initial setup fees. I agree that a $1.00 monthly surcharge may be added on any toll free number with usage less than $1.00. I further understand that the charges for all calls will be rounded up to the nearest full penny.

As regards the direct dial service, by accepting the terms and conditions detailed here, I hereby authorize IBNtel to switch my long distance service (Interstate, intrastate, international and, if selected, intralata/regional/local toll calling) to IBNtel for the telephone numbers listed in this order as well as any numbers associated with the lines listed (where available). I understand that if my local telephone company is not a Regional Bell Operating Company (RBOC), there may be a charge for changing my service imposed by the local telephone company. I acknowledge and agree that this authorization changes my long distance carrier and, if selected, intralata/regional carrier. I understand that I may choose only one long distance carrier for each telephone number and only one intralata carrier for each telephone number. In the event that IBNtel, in the regular course of its business, shall determine to change the underlying network on which my service (and the service of other IBNtel customers) is being carried, I authorize IBNtel to make such change.

As regards the Unlimited Services residential plans, you agree to keep your monthly usage consistent with normal residential use.  IBNtel has determined that normal residential use consists of usage that is under 3,000 minutes per month.  If your usage exceeds what is considered normal residential usage, IBNtel may automatically upgrade your plan to the unlimited plan tier which is more in line with your usage patterns and automatically charge you the costs for that plan.  IBNtel also reserves the right to terminate your calling privileges if it so deems necessary or appropriate

In the event that I am late in paying the charges for my service or I refuse to pay, IBNtel may impose a late fee of 1.5% per month and retain an attorney to collect any outstanding balance. In such event, I agree to be responsible for all court costs, expenses and reasonable attorney fees. Orders will be processed within 3 to 5 business days pending verification and credit approval. All rates are exclusive of applicable taxes and Universal Service Fund charges. Business customers also are subject to PICC fees.

The primary rate quoted above is for state-to-state long distance service only, within the continental United States. Regional, intrastate long distance and international rates are quoted separately. Although the quoted rates are not intended to be temporary or promotional, IBNtel reserves the right to modify rates as market conditions warrant.

By subscribing for and accepting service, I understand and agree that any or all liability of IBNtel for damages of any nature arising from errors, mistakes, omissions, interruptions or delays, regardless of cause, shall not exceed an amount equal to the charges for the services provided hereunder for the period during which such error, mistake, omission, interruption or delay occurs. In no event shall IBNtel be liable for any incidental, indirect, special, or consequential damages (including lost revenues or profits) of any kind whatsoever, regardless of the cause or foreseeability thereof. Neither shall IBNtel be liable for any failure to provide service or other failure of performance under this agreement if such failure is due to any cause beyond the reasonable control of IBNtel.