If you chose IBNtel to help you save money on your long
distance services, then it is no surprise you would be upset
to see a mistake on your bill or charges that should not
be there. IBNtel tries hard to keep your costs down and
give you great benefits and excellent customer service.
If you have a problem or concern, we want to help you however
we can. Are you concerned about what you should do if there
is a mistake in your bill? If you receive a bill that has
unknown charges or you are unsure why certain charges or
fees are on your bill, there are steps you can take.
To dispute a mistake on your bill, you will need to contact
the customer service center first. A friendly and helpful
employee can help take your claim and resolve the issue
for you. You will need to have copies of the bill and you
will need to describe the details of what the mistake is
as well as what you expect to see done about it. Ibntel
will do everything they can to help resolve the issue for
you and if an investigation shows that it was in fact, a
mistake, it will be corrected and your bill credited as
needed.
Sign Up With IBNtel Today
When you sign up for IBNtel, you can save even more on
our low rate calling cards and choose from the denominations
available to get the ones that suit you and your needs the
best. You can sign up for our services and take advantage
of our amazingly low rates. Call toll free at 1-888-865-8100
or sign up online at Ibntel.com
to get low rate dial around service. Contact our customer
service if you have more questions about our calling cards,
how they work and the different denominations of cards.
Sign up for a new VoIP Service Plan from IBNtel. Many plans are available ranging from as low as $3.95/mo. to unlimited plans with international calling for $19/95/mo. Contact customer service from more information.
IBNtel
PO Box 4100
Oakton, VA 22124
888-865-8100
703-242-7745(FAX) service@ibntel.com
